Learning about Leadfeeder

Lesson 10 of 11 (4 min 06 sec)
Play video Learning about Leadfeeder

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Module Overview

Mastering a new software is always best accomplished at your own pace.

Luckily, we’ve created resources for every learning style to meet your needs as they arise.

Are you a YouTube kinda person? Or more of a traditional blog post reader? Personally, I love instructional videos.

Perhaps you want to learn more about B2B sales and marketing generally. Or you wish to delve deeper into a specific feature of Leadfeeder.

Nevertheless, whatever you need — we’re here to help.

So, let’s talk about the different resources you can use to get the most from Leadfeeder. Because the more you learn, the more leads you’ll successfully cultivate and turn into sales opportunities.

In-app help

In the Leadfeeder app, you’ll see a question mark prompting you to use our learning resources.

The resources include:

  • Booking a training session: Attend a 30-minute training sesh with us — we’re so thorough, you’ll be a pro in no time.
  • Account setup checklist: We’ll guide you through the fundamentals to kick off your training with Leadfeeder.
  • Help center: Check out the Help Center for articles, FAQs, and solutions to regular queries, information on features, and more.
  • Leadfeeder academy: Our series of training courses will make you a Leadfeeder expert. All written by Leadfeederians, our internal pros, the Leadfeeder Academy has everything you need to know.
  • Give us feedback: We want to hear from you even if it’s not a stellar review — feedback makes us stronger!

Within the app, there’s a live chat button. Our experts are available to answer questions and generally make your life easier.

The box will also generate answers from our Help Center based on your queries. This is useful as you don’t have to jump around to different pages while working within Leadfeeder.

On-site resources

Here’s some more info on the delectable items you’ll find on our resources menu:

  • Blog - The Leadfeeder blogis a bit hit if we do say so ourselves. Browse our latest posts for tips, use cases, and everything in between.
  • Customers - Case studies and stories from real customers who’ve found success with Leadfeeder can help you uncover clever ways to utilize the software.
  • Integrations - Discover the top integrations that Leadfeeder offers. Use these connections to make your day-to-day life easier.
  • Webinars - More riveting than the latest Hulu series, the range of on-demand webinars got an 85% on Rotten Tomatoes.
  • B2B Rebellion - One-on-one sit down interviews with the best in the biz. Leadfeeder’s B2B Rebellion - is packed with B2B sales and marketing insights.
  • Guides - Thought out and [organized guides]that answer all of your questions surrounding sales and marketing.
  • GDPR - Oh, GDPR. Fortunately, Leadfeeder is fully compliant — check out this section to learn how to keep your biz in line as well.
  • Academy - Hint, hint: You’re currently in the Leadfeeder Academy. Useful, isn’t it?
  • Help Center - This one is pretty self explanatory.

Noow you know your way around the Leadfeeder resources for the next time you’re searching for answers.

✅ Rewatch how to use Leadfeeder for enterprise organizations.

🚀 Jump to the next module to learn how to begin your sales process with Leadfeeder.

Module Transcript

0:00:06.1 Speaker 1: Whether you're new to Leadfeeder or you've worked with us for a while, you should know about the resources we have available for you to learn on your own. Within the app itself, they're effortless to get to. The first place you may want to look is here under this little question mark menu. It may show to book a training. It'll also give you options to take a look at your account setup checklist, a direct link to our help center, a direct link to our webinars page, and the opportunity to give us some feedback. We appreciate your feedback. So if you send us a message, it's very, very likely you'll hear back from us.

0:00:46.8 Speaker 1: Another option is our in-app help, next to this little orange dot down here, and this will connect you to our live chat. It also gives you the option to search our help center and find information on your own. One thing that you may want to do is, say you're looking to set up the MailChimp integration, or you have a question about that. You can type that right in here and start to see some of the available answers. From here, you can look at them within the application, which is a little bit small, but if this works for you, that's wonderful. You can also go directly to our help center. You can use this link, and it'll just open right up. And here are all the articles, all the troubleshooting, all the features, all the tips that we've written for you here.

0:01:44.6 S1: So again, you can use the search function. And let's say we're looking for something on the lead quality. Maybe we have a question about that. You can see everything that brings up, tips on how to use it, and information on exactly what that lead quality is. So within these articles, you also always have the option to reach out, ask us questions, email us if you need to. Again, that live chat option is here. And feedback is always great. We'd love to know if this helped out and, if not, how we can help a little bit more.

0:02:23.9 S1: Some other great options are the Leadfeeder blog. Super-easy to remember, leadfeeder.com/blog. I recommend you bookmark it. This is always full of really great articles, use cases, different tips, and keeping you up-to-date on lead identification and B2B marketing and sales, so definitely browse through here. And within our Leadfeeder website, we do have the resources tab. Here is a link to the blog, of course. Customers, there are fantastic customer testimonials. Our integrations if you need any more information. Webinars, guides, and again, links to other important details like GDPR and help center. I would recommend the most if you're looking to continue your learning by checking out the webinars. We do have on-demand webinars so that they can fit into your busy schedule, as well as replaying past webinars, and then if any new webinars pop up, this is where you'll learn about them.

0:03:29.8 S1: And one of the other resources we have available are our guides. These are great resources to help you optimize on Leadfeeder and how to make B2B sales and marketing easier for you. So definitely browse through these, the guides, the Ebooks, and some of our other tools. And that should keep you busy for quite some time, as far as learning more about Leadfeeder and more about how we can work with you.

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