At Leadfeeder, we hire talented, motivated movers, shakers and thinkers who believe in our vision to help businesses maximize sales through identifying, qualifying and connecting with the companies visiting their website. Our philosophy is to challenge the norm, be a changemaker and be part of a remote team that isn’t deterred by time, borders or language.
Leadfeeder is a remote-first, market-leading company with a solid, scalable business model. We have focused on sustainability whilst maintaining hyper-growth. In 2020, Leadfeeder has successfully moved from start-up to scale-up, and now we need to find the right talent to fuel our next stage of growth. We are currently a diverse team of over 100 people in 25 countries, with the aim to double our size by 2022.
We are looking for a Junior Customer Success Manager to join our rapidly growing CS team (over the last 9 months, we’ve added 12 new team members)! In this role, you will work with our client base in Finland (and maybe Sweden) to ensure that they have the best experience using our product. From the beginning of your time at Leadfeeder, we will work closely with you to ensure you succeed. From a 3 week onboarding process including time with senior leaders in the business, to ongoing personal development reviews, we’ve set up an effective system to help you to thrive in your new role. If you’re passionate about technology and serving customers, this might be the perfect opportunity for you!
As a Junior Customer Success Manager, your responsibilities will revolve around our smaller customers to begin with. Each day, you will :
Marketing experience of some form. Sales experience. Experience working with or using one of the major CRM integrations we use (Pipedrive, Salesforce, Dynamics, Hubspot especially). Fluency in another language. Experience with reporting tools such as GDS. Experience with API solutions. You are not expected to know everything right away, but you need to be seriously motivated to learn and have the right balance of knowledge and interests to enable you to flourish and grow in this role.
If this role excites you and sounds like a great fit, please apply below!See other positions →
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