At Leadfeeder, we hire talented, motivated movers, shakers and thinkers who believe in our vision to help businesses maximize sales through identifying, qualifying and connecting with the companies visiting their website. Our philosophy is to challenge the norm, be a changemaker and be part of a remote team that isn’t deterred by time, borders or language.
Leadfeeder is a remote-first, market-leading company with a solid, scalable business model. We have focused on sustainability whilst maintaining hyper-growth. In 2020, Leadfeeder has successfully moved from start-up to scale-up, and now we need to find the right talent to fuel our next stage of growth. We are currently a diverse team of over 100 people in 25 countries, with the aim to double our size by 2022.
Leadfeeder is a fast-growing international SaaS startup, headquartered in Finland. We are on a mission to bring web intelligence to our customers. Simply put, Leadfeeder helps companies know more about their website traffic, which enables them to convert promising visitors into sales and marketing leads.
We are a remote-first company, which means you can work from wherever you prefer as long as you are physically located in Europe. To support our distributed setup, we have a culture of transparency, ownership, and collaboration. We love our casual dress code, company retreats in sunny locations, and the opportunity to work with a truly diverse 100+ strong team based in 25 countries.
What sets us apart? We are a market leader with a solid business model ready to be scaled. Our data-driven and customer-centric approach keeps us grounded while providing a basis for sustainable and ambitious growth.
Are you a self-starter looking to learn and grow as part of a world-class team? Join our journey!
About this role
We are looking for a Junior Customer Success Manager to join our rapidly growing CS team (over the last 12 months, we’ve added 10 new CS team members!) In this role, you will work with our client base in Benelux to ensure that they have the best experience using our product.
From the beginning of your time at Leadfeeder, we will work closely with you to ensure you succeed. From a 3 week onboarding process including time with senior leaders in the business, to ongoing personal development reviews, we’ve set up an effective system to help you to thrive in your new role.
If you’re passionate about technology and serving customers, this might be the perfect opportunity for you!
As a Junior Customer Success Manager, your responsibilities will revolve around our smaller customers to begin with. Each day, you will :
You are not expected to know everything right away, but you need to be seriously motivated to learn and have the right balance of knowledge and interests to enable you to flourish and grow in this role.
If this role excites you and sounds like a great fit, please apply below!See other positions →
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