Site Reliability Engineer

How our Remote Team Stays Connected Across 25 Countries (and Counting)!

Who We're Looking For

At Leadfeeder, we hire talented, motivated movers, shakers and thinkers who believe in our vision to help businesses maximize sales through identifying, qualifying and connecting with the companies visiting their website. Our philosophy is to challenge the norm, be a changemaker and be part of a remote team that isn’t deterred by time, borders or language.

Why Choose Leadfeeder

Leadfeeder is a remote-first, market-leading company with a solid, scalable business model. We have focused on sustainability whilst maintaining hyper-growth. In 2020, Leadfeeder has successfully moved from start-up to scale-up, and now we need to find the right talent to fuel our next stage of growth. We are currently a diverse team of over 100 people in 25 countries, with the aim to double our size by 2022.

Leadfeeder is a fast growing international SaaS startup, headquartered in Helsinki. We are on a mission to bring web intelligence into business. Leadfeeder helps over 6000 paying customers to identify who visits their website, qualify the leads based on their behaviour, and convert the most promising visitors into sales leads.

Currently, Leadfeeder is a buzzing remote international team of 80+ people and more than ten nationalities. We have a strong data-driven and customer-centric culture, and we pride ourselves on our sustainable growth, ambition and resilience.

Our 30+ strong in-house, all-remote engineering team is responsible for developing new features, and otherwise improving and maintaining the Leadfeeder product.

We are organised in feature-oriented, cross-functional squads. Each squad is responsible for specific features of the product, and works tightly together with high autonomy. Depending on the product area, squads are composed of Backend and Frontend Engineers, Designers, and are always paired with a Product Manager. We believe in listening to everyone's ideas and feedback – no matter what your role is, you get to have a say in the product and technical decisions of your squad.

About this job

We are looking for a talented Site Reliability Engineer to join us and be part of the team responsible for improving and scaling the cloud infrastructure powering Leadfeeder. Keeping our service fast, reliable, and secure, is one of the key parts of how we succeed every day helping thousands of our customers know more about their website visitors.

Infrastructure as Code and Automation is at the core of what we do: You'll work to enable and support our product and engineering teams to spin up, maintain and monitor the necessary infrastructure they need to run their applications and services.

As part of our Site Reliability Engineering team, you’ll get the opportunity to work and develop your skills in a varied range of cool technologies we use such as Terraform, Kubernetes, Istio, Elasticsearch, and from Amazon Web Services (where our infrastructure resides): DynamoDB, Kinesis, Lambda or Aurora, to name a few.

Responsibilities

Improve our automated cloud infrastructure on AWS
Automate technical operations: deployments, scaling, recovery, etc.
Monitor and analyze the Leadfeeder infrastructure and applications with tools like New Relic, AWS CloudWatch, Prometheus and ELK Stack
Analyze and improve system reliability, performance and cost-effectiveness

Essentials skills and expertise

Good teamwork and communication skills (English)
Capability to work remotely
Be physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3)
Experience operating production-grade web applications
Experience working on cloud infrastructure and related services, especially Amazon Web Services
Experience with Docker container-based technologies, such as Kubernetes or AWS ECS
Experience with Terraform
Knowledge of TCP/IP networking
Linux server experience
Programming skills

Preferred experience

Experience managing databases, both relational (e.g. MySQL, PostgreSQL) and non-relational (e.g. AWS DynamoDB, Cassandra).
Serverless computing, such as AWS Lambda
Elasticsearch
Configuration management tools (e.g Ansible, Chef)
Ruby on Rails

Benefits

Competitive salary
Personal budget for home office improvements
Monthly financial support for using your own equipment
12 paid local bank holidays per year
Flexible working hours
Weekly yoga / fitness / meditation classes online
Mental Health support
Co-working space membership support (coming soon)
Bi-annual company retreats in sunny locations that we will resume once Corona allows it (in the meantime, we are hosting virtual events)
Quarterly online team building activities with your team

If this role excites you and sounds like a great fit, please apply below!

Our hiring process:

After we've received and reviewed your application, there are a number of stages in our process.

Initial video call. You'll get to learn more about the role and our company, and we'll learn how you communicate and what are you looking for in the job.
Technical interview. Qualified candidates proceed to our technical interview, where we ask more in-depth technical questions.
Home assignment. We'll test your coding skills in building a small application. You can do this at home on your own time. The assignments usually take about 4-6 hours to complete.
Assignment review and skills interview. After our team has reviewed your assignment, we invite you to the next interview. We'll provide feedback and ask questions about your code. This interview also includes some pair-programming, where we do some improvements or additional features to your project.
Culture interview. The final step before decisions. Great cultural fit is highly important in our remote team. We also want to give you as much as possible information on how it is to work at Leadfeeder and what our culture is like.

All interviews are done remotely over video calls, but of course if you happen to be in the same city with some of our team members we're happy to organize a meeting on site.