Site Reliability Engineer

Leadfeeder is a fast growing international SaaS startup, headquartered in Helsinki. We are on a mission to bring web intelligence into business. Leadfeeder helps over 6000 paying customers to identify who visits their website, qualify the leads based on their behaviour, and convert the most promising visitors into sales leads.

Currently, Leadfeeder is a buzzing remote international team of 80+ people and more than ten nationalities. We have a strong data-driven and customer-centric culture, and we pride ourselves on our sustainable growth, ambition and resilience.

Our 30+ strong in-house, all-remote engineering team is responsible for developing new features, and otherwise improving and maintaining the Leadfeeder product.

We are organised in feature-oriented, cross-functional squads. Each squad is responsible for specific features of the product, and works tightly together with high autonomy. Depending on the product area, squads are composed of Backend and Frontend Engineers, Designers, and are always paired with a Product Manager. We believe in listening to everyone's ideas and feedback – no matter what your role is, you get to have a say in the product and technical decisions of your squad.

About this job

We are looking for a talented Site Reliability Engineer to join us and be part of the team responsible for improving and scaling the cloud infrastructure powering Leadfeeder. Keeping our service fast, reliable, and secure, is one of the key parts of how we succeed every day helping thousands of our customers know more about their website visitors.

Infrastructure as Code and Automation is at the core of what we do: You'll work to enable and support our product and engineering teams to spin up, maintain and monitor the necessary infrastructure they need to run their applications and services.

As part of our Site Reliability Engineering team, you’ll get the opportunity to work and develop your skills in a varied range of cool technologies we use such as Terraform, Kubernetes, Istio, Elasticsearch, and from Amazon Web Services (where our infrastructure resides): DynamoDB, Kinesis, Lambda or Aurora, to name a few.

Responsibilities

• Improve our automated cloud infrastructure on AWS
• Automate technical operations: deployments, scaling, recovery, etc.
• Monitor and analyze the Leadfeeder infrastructure and applications with tools like New Relic, AWS CloudWatch, Prometheus and ELK Stack
• Analyze and improve system reliability, performance and cost-effectiveness

Essentials skills and expertise

• Good teamwork and communication skills (English)
• Capability to work remotely
• Be physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3)
• Experience operating production-grade web applications
• Experience working on cloud infrastructure and related services, especially Amazon Web Services
• Experience with Docker container-based technologies, such as Kubernetes or AWS ECS
• Experience with Terraform
• Knowledge of TCP/IP networking
• Linux server experience
• Programming skills

Preferred experience

• Experience managing databases, both relational (e.g. MySQL, PostgreSQL) and non-relational (e.g. AWS DynamoDB, Cassandra).
• Serverless computing, such as AWS Lambda
• Elasticsearch
• Configuration management tools (e.g Ansible, Chef)
• Ruby on Rails

Benefits

• The chance to work with a very knowledgeable, high-achieving, and fun team
• An international, diverse, fast-paced, and results-oriented work environment
• The opportunity to work remotely, with a flexible work schedule
• A competitive salary
• Bi-annual company retreats in sunny locations (currently remote, but we’ll resume as soon as traveling restrictions allow it)

Our hiring process:

After we've received and reviewed your application, there are a number of stages in our process.

1. Initial video call. You'll get to learn more about the role and our company, and we'll learn how you communicate and what are you looking for in the job.
2. Technical interview. Qualified candidates proceed to our technical interview, where we ask more in-depth technical questions.
3. Home assignment. We'll test your coding skills in building a small application. You can do this at home on your own time. The assignments usually take about 4-6 hours to complete.
4. Assignment review and skills interview. After our team has reviewed your assignment, we invite you to the next interview. We'll provide feedback and ask questions about your code. This interview also includes some pair-programming, where we do some improvements or additional features to your project.
5. Culture interview. The final step before decisions. Great cultural fit is highly important in our remote team. We also want to give you as much as possible information on how it is to work at Leadfeeder and what our culture is like.

All interviews are done remotely over video calls, but of course if you happen to be in the same city with some of our team members we're happy to organize a meeting on site.

If this role excites you and sounds like a great fit, please apply below!

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