If you are a visitor to the Website or a Leadfeeder client who registers or signs into the Service via the Website (“Client”), we may obtain the following types of information from you or concerning your computer or device (“Leadfeeder Client Information”), which may include information that can itself be used to identify and/or contact you (“Personally Identifiable Information”):
Leadfeeder may also receive certain information that may be provided by your browser or mobile device, including:
Leadfeeder obtains information regarding activities of visitors to Clients’ websites (“Client User Data”) through the Google Analytics APIs. When a Client registers to use the Service, the Client authorizes access to the Google Analytics APIs through the Google API web interface. Information relating to Client websites made available to Leadfeeder through the Google Analytics API includes:
The Service provides ways to import additional Client User Data from a Client’s other applications and services into the Service. These include for example integrations to customer relationship management (“CRM”) systems and email marketing solutions.
It is the sole responsibility of the Client to ensure that it has obtained permission from its customers and other website users to provide this information to Leadfeeder via the Service. Leadfeeder shall have no liability whatsoever for the failure of any Client to obtain this permission and hereby disclaims such liability. The Client hereby agrees to defend, indemnify and hold harmless Leadfeeder and its affiliates and their respective officers, directors employees, agents, successors and assigns from any third party claims arising from Client’s provision of Client User Data to Leadfeeder using the Service.
The Service may import additional Leadfeeder Client Information from the integrated service, such as settings information.
Any of the information we collect from you may be used in any or all of the following ways: * To provide you use of and access to our Website and the Service; * To operate, improve, and personalize our Website and the Service; * To give you access to your account information, provide you with customer service or customer support and to contact you to resolve disputes, collect fees, and troubleshoot problems with your account; * To send periodic emails using the email address you provide to send you information, respond to inquiries, and/or other requests or questions. * To process payment transactions. * To comply with the law, enforce our Website policies, prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities and to protect ours or others’ rights, property, or safety. * To enable our trusted third parties who assist us in operating our Website, conducting our business, or servicing you, to perform their obligations, so long as those parties agree to keep this information confidential.
In addition, we may provide certain Leadfeeder Client Information to other parties for marketing, advertising, or other uses.
We implement a variety of security measures to maintain the safety of Personally Identifiable Information and Client User Data when you enter, submit, or access the information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential.
After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.
You can request changes to the Personally Identifiable Information we keep on you by sending a request to firstname.lastname@example.org. We will respond to your request upon verification of your identity within a reasonable period of time, and to the maximum extent practical.
Information collected from visitors to Clients’ websites and information imported from Clients’ integrations is available for access to Clients through the Service and through periodic emails the Service sends to Clients.
Cookies are also used to store current session/login information for the Service.
We do not sell, trade, or otherwise transfer to outside parties your Client User Data. Leadfeeder Client Information may be transferred to trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release Leadfeeder Client Information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Non-personally identifiable Leadfeeder Client Information may be provided to other parties for marketing, advertising, or other uses.
We may track users over time and across third party websites and we do not respond to Do Not Track (DNT) signals. We do not use this information to provide targeted advertising. Third parties can collect personally identifiable information about your online activities over time and across different websites when you use the Website.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Website, products and services are all directed to people who are at least 13 years old or older.
Certain features of the Website may enable you to submit communications, suggestions, ideas, comments, questions, or other information to us (collectively, “Feedback”) as well as post information to the Website for review by all users of the Website (“Posted Information”). Feedback and Posted Information becomes public information and is submitted at your discretion. When you submit Feedback and Posted Information, you expressly consent to our collection, use and disclosure of such information in any manner.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Website and the LeadFeeder Service at https://www.leadfeeder.com.
This policy was last modified on January 23, 2017.
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